Overview

Welcome to VersaCargo. By accessing and using our website located at [versacargo.com] ("Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). These Terms are designed to ensure a safe, fair, and enjoyable experience for all users of our Site. Please read them carefully. If you do not agree with these Terms, please do not use our Site.

1. Introduction

Welcome to VersaCargo. These Terms and Conditions ("Terms") govern your use of our website located at [versacargo.com] ("Site"). By accessing and using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

2. Use of the Site

You agree to use the Site for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.

3. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of VersaCargo or its content suppliers and is protected by international copyright and trademark laws. Unauthorized use of any content from the Site is strictly prohibited.

4. Product Information

While we strive to ensure that all information on our Site is accurate, we do not warrant that product descriptions or other content on the Site are complete, reliable, current, or error-free. If a product offered by VersaCargo is not as described, your sole remedy is to return it in unused condition.

5. Pricing

All prices listed on the Site are subject to change without notice. Prices are stated in US Dollars and are exclusive of taxes and delivery charges, which will be added to the total amount due. VersaCargo reserves the right to correct any pricing errors on the Site.

6. Payment Terms

We offer multiple convenient payment methods to suit your preferences. We accept Zelle, ACH, Wire Transfers, Cashier's Check, and Credit Cards (with a 3% processing fee for deposits only).

By submitting your payment information, you authorize us to charge the applicable payment method for the total amount of your order.

We are committed to making payment options easy and will work with each customer to find the most convenient solution.

Please contact our customer service team for any payment-related inquiries or assistance.

7. Shipping and Delivery

Shipping Costs

We believe in providing our customers with the best shipping rates in the industry. When you purchase a trailer from a traditional dealer, you're paying for delivery fees whether you realize it or not. At VersaCargo, we make our pricing breakdown very transparent. We don’t markup or try to make money on shipping; instead, we focus on making it as easy and affordable as possible for you to get your new trailer. We obsessively focus on the Total Delivered Price to ensure you get the best deal compared to buying from a traditional local dealer. We are confident we can match or beat any qualified quote from a competitor.

Delivery Times

Estimated delivery times will be communicated at the time of your order. While we strive to meet these estimates, please note that delivery times cannot be guaranteed and may be affected by factors such as holidays, weather conditions, and unforeseen delays.

Shipping Methods

All trailers are shipped using our preferred shipping carrier to ensure both reliability and cost-effectiveness.

Geographical Restrictions

We currently ship to the continental United States. We do not ship to Alaska, Hawaii, or internationally at this time.

Responsibility and Liability

VersaCargo maintains responsibility for your shipment until it reaches you. In the event of loss, damage, or delay, we will be promptly informed by our shipping carrier and will take immediate action to address and resolve any issues.

Transparency

We believe in complete transparency regarding our pricing. Our pricing breakdown is clear and straightforward, and we are dedicated to offering the best Total Delivered Price. We are confident in our ability to match or beat any qualified quote from a competitor.

8. Returns and Refunds

Due to the custom nature and made-to-order process of our products, VersaCargo does not accept returns or provide refunds. We ensure that all products are crafted to meet your specific requirements and standards.

All our products come with a 5-year warranty covering manufacturing defects and issues. For any concerns with your order or to make a warranty claim, please contact our customer service team at support@versacargo.com. Our team will work with you to resolve any problems as quickly as possible.

9. Limitation of Liability

VersaCargo shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of revenue or profits arising from your use or inability to use the Site or products purchased from the Site. Our maximum liability to you for any claim arising from your use of the Site or purchase of products shall be limited to the amount you paid for the products.

Please refer to our Standard Release of Liability and Assumption of Risk Agreement for detailed information on liability and risk assumptions related to the use of VersaCargo products.

10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found here. By using the Site, you consent to the processing of your personal data as described in the Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Site after such changes have been made constitutes your acceptance of the new Terms.

12. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of California.

13. Platform Hosting

Our Site is hosted on Amazon Web Services (AWS), a leading cloud computing platform known for its robust infrastructure and advanced security measures. AWS provides us with a scalable and reliable hosting environment, ensuring high availability and performance for our online store. It offers comprehensive security features, including SSL/TLS encryption, to protect your personal and payment information. By leveraging AWS's global network of data centers, we can deliver a fast and secure shopping experience to our customers worldwide. Our choice of AWS as our hosting provider underscores our commitment to maintaining a cutting-edge, secure, and efficient e-commerce platform for our valued customers.

14. Optional Tools and Third-Party Links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the Site is entirely at your own risk and discretion.

The Site may contain links to third-party websites that are not owned or controlled by VersaCargo. VersaCargo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

15. Termination

We may terminate or suspend your access to the Site and our services immediately, without prior notice or liability, if you breach any of these Terms. Upon termination, your right to use the Site will immediately cease.

16. Accuracy of Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

17. Electronic Communications

When you use the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

18. Customer Responsibilities

You are responsible for ensuring that your use of the Site and the purchase of products comply with all applicable laws and regulations. You are also responsible for ensuring that your use of the products is in accordance with the manufacturer's guidelines and instructions.

19. Dispute Resolution

Any dispute or claim relating in any way to your use of the Site or to products or services sold or distributed by VersaCargo or through [versacargo.com] will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

21. Customer Remedies

If, for any reason whatsoever, VersaCargo fails or is unable to deliver any product(s) ordered by the Customer, the Customer's sole and exclusive remedy shall be the recovery of the purchase price, if any, paid by the Customer to VersaCargo for such product(s). VersaCargo shall not incur any liability whatsoever for any delay in delivery to the designated delivery location of any product(s). In no event shall VersaCargo be liable for any incidental, consequential, or other damages arising out of any failure to deliver product(s) to the Customer or any delay in the delivery thereof.

Versa Cargo does not offer, accept, or agree to be bound by any “due date” or “must-have date” associated with any order. If such a date is provided by the Customer, VersaCargo will make commercially reasonable efforts to complete manufacturing by that date; however, VersaCargo makes no guarantee or warranty that the order will be completed or ready for shipment by any specified date. Any dates provided by VersaCargo regarding when an order will be manufactured and/or ready for shipment are to be understood as good faith estimates only. Due to variability in the supply chain and production process, VersaCargo cannot and does not guarantee delivery by any specific date.

20. Contact Information

If you have any questions about these Terms, please contact us at:

VersaCargo
214 Main St Unit 508
El Segundo, CA 90245
support@versacargo.com
800-485-4980

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.